Shipping policy
**Returns Policy - The Art Of Mind and Body Flow Ltd**
**Age of Consent:** By ordering, you confirm you are of legal age to purchase our products. We reserve the right to request ID for purchases of restricted items.
**Contract Formation:** Orders are subject to acceptance and availability. Product details on our website are for information only, and while we strive for accuracy, variations may occur. We are not liable for inaccuracies or differences in product information.
**Returns Policy:** Returns must be initiated within 30 days of receipt, using our complete return request forms. Products must be returned unused, in their original packaging, within 14 days after receiving your return authorization. Faulty or incorrect items are exempt from these conditions.
**Non-Returnable Items:**Any skincare that has been used and gift vouchers.
**UK Returns Process:**
1. Submit the refund and return form within 14 days.
2. Package your return securely with the original packaging.
3. Return the item and obtain a postage certificate.
4. A refund or replacement will be processed within 14 days.
**International Returns:** International customers are responsible for return shipping costs, customs, and duties. Contact our customer service for assistance.
**Refund Policy:** Refunds are processed to the original payment method within five business days after approval.
**Exchange Policy:** Details of the exchange items must be listed on the return form. If the exchange item is out of stock, you will be notified to choose a replacement or receive a refund.
**Repeated Returns:** Frequent returns may lead to account closure at our discretion.
**Event Booking:** Non-refundable. Replacement attendees must be nominated at least 48 hours in advance.
**Sales:** Subject to availability and may be withdrawn or altered without notice. Price adjustments after purchase are not offered.
**International Shipping:** Customers are responsible for all related costs. Orders over 2kg may incur additional charges.
**Packaging and Privacy:** Orders are shipped discreetly in plain packaging. Purchase details are not indicated on your bank statement to ensure privacy.
For any concerns or inquiries, please contact us at art@mbodyflow.com. We value your privacy and strive to provide accurate product information and a seamless shopping experience.